Responsibilities:

• Responsible for design, implementation and management of processes, tools, and systems at the region/country level to support the Retail business.
• Implement a standardized regional wide customer scorecard process and drive customer satisfaction improvements to build a robust business relationship with distributors and retailers in API.
• Drive Order to delivery cycletime improvements
• Optimize cost to serve in end to end logistics in the distribution model
• Establish and implement retail management processess
• Develop standard terms and conditions for new customer accounts (Customer Profiling- ship terms, pay term, SLA etc)
• This individual will communicate/ influence the regional/ country level teams to get clarity of priorities and resources for all strategic initiatives.
• Champions new product launches for operational readiness
• Define requirements and decide priorities for IT related programs in retail for API.
• Drive continuous improvements in critical processes and capabilities.
• Share best practices and institutionalize systems / processes

Interactions
Close partnership with the Sales Director & Country Sales Team, Channel Planning, Supply Planning, Pricing, Global Retail Operations, Product Operations, Supply Chain teams, Logistics Providers and External Retail Partners

Qualifications

• Degree in Business Management, Supply Chain or related discipline.
• 8-10+ years experience in Program Management or Operations Management in Consumer Electronics, IT or FMCG industries.
• Experience in the retail environment in Asia
• Must have excellent Program Management Skills
• Proven ability to define, implement and manage operational processes at both regional/country levels
• Demonstrated ability to champion a project and work thru a matrix organizations
• Demonstrated leadership in implementing new market strategies and products
• Experience in distribution of retail goods on a direct to store delivery basis and indirect distributor/wholesale network in the specified markets.
• Must have a customer centric mindset in problem solving
• Excellent people skills

(M)

Company: Dell Inc.

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Vendor Funding & Gross Marcom for ASEAN

• Own the relationship with Microsoft, Intel, McAfee and other vendors to maximize ROI on vendor funds
• Plan and control marketing budget, take in charge of prompt invoicing and correct documentation
• Familiarize and 100% understanding of VF program rules and plan to maximize the claimability of VF for South Asia
• Ensure that the execution of marketing activity/creative must be in compliance with approved SOW, any deviation from SOW need to be well informed and communicated to relevant cross functional teams and Agency
• Meeting the planning time line for SOW sign-off, continuous monitoring/tracking of budget to ensure no over spend and minimum deviation
• Ensure timely submission of POE and ensure maximum claimability and deliver to target
• Do quarterly reviews with vendors to align on programs and dashboard.

Qualifications

• Marketing Planning and Strategy Retail for Singapore
• Help to achieve the Singapore business target for sale volume, revenue & margin and market share
• Understand the market and competition and build competitive intelligence to address target marketing opportunity,  provide timely activity feedback and competitor movements
• Responsible for development and administration of Singapore Retail marketing strategy, covering:
  - Branding, Integrated Marketing Communication mix for Retail, communication strategy for retail, and partners/alliances in collaborating marketing strategy with Intel, MS and any other partners.
  - Lead the planning process with agency to meet the marcom objectives.
  - Drive sales out program for Retailers
• Run end user consumer programs and Store activation
• Responsible for evaluating marketing investment effectiveness, tracking return on investment from the marketing and Retail Opex investment
• Work closely with merchandizing team to standardized merchandising in retail level, make good monitoring on company’s marketing resource usage

Another information:

COMPANY: Dell Inc.

LOCATION:  Singapore

JOB STATUS/TYPE: Full Time, Employee

JOB CATEGORY: Marketing/Product

INDUSTRY: Electronics, Components, and Semiconductor Mfg

OCCUPATIONS: General/Other: Marketing/Product

CAREER LEVEL: Manager (Manager/Supervisor of Staff)

EDUCATION LEVEL: Master’s Degree

COMPANY: Dell Inc.

REFERENCE CODE: 289076

Apply this job now or visit here to get complete information.

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